Telling people when AI decides about them

What the rule is

When an automated system makes or shapes a decision about a person, you must tell that person. You do this through a Transparency Notice. A Transparency Notice is a clear, plain message that explains what is happening.

The notice must reach people in English and, where required, Arabic. The goal is that the affected person can actually understand it, not just receive it.

A good notice covers a few key points:

• That automated processing is being used.
• What the processing is for.
• The main logic behind the decision, in plain terms.
• The right to ask a human to review the decision.

That last point matters most. Under the DIFC Data Protection Law, people have a right to an explanation and to human review. The notice is how they learn that right exists.

Why it matters

People cannot challenge a decision they do not understand. A missing or confusing notice quietly removes their ability to push back.

The DIFC Commissioner can review your notices during an inspection, including whether Arabic was provided where required. Vague or English-only notices are a common failing. Where someone is harmed by a hidden automated decision, the lack of a clear notice can support a private right of action in the DIFC Courts.

How to comply

1. Identify every system that makes automated decisions about people.
2. Write a plain-English notice for each one.
3. Provide an Arabic version where it is required.
4. State clearly the right to ask a human to review the decision.
5. Show the notice at the right moment, not buried in fine print.

How regulation10.ae helps

regulation10.ae gives you bilingual Transparency Notice templates that name the automated processing and the right to human review. It links each notice to the system it describes, so your notices stay accurate as systems change. You keep a versioned copy as evidence for assessment.

Check your notices with the free readiness assessment, or see our plans.